At launch
No third-party advertising or cross-app tracking is planned.
Promptly is described as a booking workflow for solo professionals. This policy does not describe targeted advertising, cross-app tracking, or selling personal information.
Promptly privacy
Promptly’s privacy page is already public ahead of release.
This is the app-specific privacy destination for Promptly. It reflects the current planned launch scope and should stay aligned with the final App Store privacy disclosures before release.
Professional data
Account, onboarding, service, and calendar details.
Promptly may process professional profile details, region, role, service settings, booking records, reminder preferences, calendar event details, phone OTP status, and notification settings.
Client and support data
Booking links, notes, payment proof, and support records.
Client names, contact details, booking actions, cancellation or reschedule links, professional notes, screenshots, payment-proof records, and support messages may be handled where the workflow requires them.
Use, retention, and service providers
Promptly may use this information to provide bookings, reminders, calendar clarity, client action links, payment-proof context, support, security, abuse prevention, and product maintenance. Records are kept only as long as needed for the app workflow, support, security, legal, or accounting reasons. Service providers may support hosting, storage, authentication or OTP delivery, notifications, calendar connectivity, support, and payment-proof handling. Promptly should not receive full payment-card numbers.
Your choices
- Promptly support email
- Privacy choices and requests
- Calendar and notification access can be changed in device settings.
- Clients can use signed booking links without installing the app.
Important note
If Promptly launches with analytics, crash reporting, new payment processors, expanded account sync, or another external service not described here, both this page and the App Store privacy answers should be updated before that version is submitted.
Support information
Support emails may include information you choose to send, such as your message, screenshots, device details, app version, and the booking or payment-proof context needed to investigate an issue.